Working Futures is the part of our Next Steps program that is specifically designed for NEETS-young people who are not in Education, Employment or Training. It is delivered by a dedicated tam of caseworkers who work with each young person on a 1-2-1- basis, with a view to them finding work, training or a placement, or starting a course of study. Since launching in 2016, the program has recruited over 40 clients, with over 19 achieving a successful outcome including work placements, employment and business start-ups.

Why is there a program especially for young people?

Young people face many disadvantages both when they are looking for work, and when they join the workforce, including:

  • Less experience
  • No clear idea of their own strengths
  • A lower rate of National Minimum Wage-this is a challenge, especially for young people who are running a home, who still need to pay the same for utilities and rent as anyone else

In addition, a young person may become NEET through underachievement at school, or may have a police record, poor school attendance or no experience of being an employee. NEETs can feel they have nothing to offer, and this can lead to low confidence, hopelessness and 'drifting'.

To address this, Working Futures specialises in working with NEETs. Each client has a named caseworker who will support them throughout the program. Every client is different-some need help with confidence and self-belief, whilst others need guidance in choosing a career path that best suits their personality and learning style. Often, having someone from outside their family and peers who believes in them is the kick-start that they need to become proactive and focused. Over nearly two years, the team have seen young people who had written themselves off transform into confident young men and women who have become productive, happy members of society with a clear goal for themselves and their future.

How does it work?

Clients can be referred to Working Futures by:

  • Professionals including the Big Help project staff
  • Family/friends
  • Other professionals such as Jobcentres and careers centres
  • Clients can also refer themselves

The client is then matched with a caseworker, who will take the time to get to know them and will work with them to identify goals and the steps that will need to be taken to achieve those goals. These steps can include placements, attending job fairs, preparing a C.V., practising interviews, completing forms and also personality and psychometric tests to identify the clients learning style and personality type.


All Working Futures services are free-of-charge, thanks to generous funding from